Welcome to our Helpdesk

To ensure that your enquiry is answered promptly and by the right person, we use a ticketing system which allows us to assign your enquiry a unique ticket number; which you can use to track our progress and see our response online.

A valid email address is required to submit a ticket.

Open A New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open a New Ticket

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Call Customer Service


Call 500 from a Lomo Mobile handset
or
0207 193 1984 from another line.

Send a letter


Customer Services
Lomo Mobile
146 Deptford High Street
London
SE8 3PQ

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